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2017 Company Profiles: Jiaherb

U.S. Headquarters
1 Chapin Rd., Unit 1
Pine Brook, NJ 07758

West Coast Office
1204 N. Miller St., Ste. D
Anaheim, CA 92806

Why Jiaherb?

Jiaherb is the industry’s premier NSF-GMP (good manufacturing practice) certified manufacturer of natural ingredients. The company’s commitment to its customers is to provide reliable, high quality ingredients supported by its superior customer service and competitive pricing.

Jiaherb knows that the ingredients you choose to put into your products are a reflection upon your standards of quality and excellence. The company guarantees its customers consistent efficacy and efficiency through fast delivery, large inventory of products, 100 percent traceability, complete regulatory documentation and uncompromised service and support.

The People

Jiaherb’s greatest asset is its people. More than 800 dedicated, highly motivated employees around the world make up the Jiaherb team. The company’s continuous growth and strong foundation is a direct reflection of its employees’ diligence, pride and enthusiasm.

Sustainability

Jiaherb commits itself beyond the products and services by upholding ethical values in relationships with customers, employees and partners, as well as the way it respects the planet. The core of the company’s sustainability strategy creates value through social, economic and environmental means.

Reliability

Reliability is linked to every aspect of Jiaherb’s business, from sourcing and regulatory, to technical services, sales logistics and accounting. The company’s proactive approach allows its customers to achieve the trust needed with a supplier and deliver dependable customer service. Jiaherb’s technical and regulatory support teams are always available to offer technical product knowledge and regulatory guidelines to bring you a fully compliant product. The company’s experienced sales and customer service teams, offer timely and knowledgeable responses that help our customers get the competitive edge needed. Lastly, the company’s logistics team is specially designed to deliver dependable product supply. Jiaherb aims to significantly reduce any supply chain interruptions since we know how impactful such disturbances are on its customer’s production efficiencies and profitability.

Traceability

Traceability is your assurance that the products Jiaherb delivers are reliable and sustainable. Ultimately designed to improve product confidence, the company has established programs that consists of an identification verification program and a program with tracking procedures that control and verify product characteristics at every stage of the manufacturing process, from arrival of raw materials through to storage, production, warehousing and sales. The company’s advanced material management system allows it to precisely trace all products within the supply chain.

HerbaLink

Botanical Identification Chain of Custody Program

Jiaherb recognizes that there is much uncertainty among manufacturers and consumers, about the integral quality of the botanical products they purchase. As a testament to the company’s never-ending commitment to customer satisfaction, and to ease customer concerns about the integrity of its products, Jiaherb proudly introduces HerbaLink.

HerbaLink, a unique chain-of-custody program, offers ultimate transparency in product identification and traceability. The program not only assures best practices in identifying sustainable and socially conscious sources, but also the implementation of stringent testing methods that include DNA, HPTLC and HPLC throughout the processing and preparation of the finished product—documenting every link of the product’s journey from harvest to packaging.